Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 21 July 2026
1. Who We Are
Quintessential Building ("we", "us", "our") is a licensed building and construction company specialising in termite damage repairs on the Gold Coast, Queensland, Australia.
2. Information We Collect
We may collect personal information including your name, contact details (phone number, email address), details of your enquiry or service request, property address (where relevant to a quote or service), and website usage data via analytics.
3. How We Use Your Information
We use your personal information to respond to your enquiries and provide quotes, deliver the building and repair services you have requested, communicate updates about your job or booking, improve our website and services, and comply with our legal obligations. We will not use your information for unsolicited marketing without your consent.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, subject to confidentiality obligations. We may also disclose information where required by law.
5. Cookies and Analytics
Our website uses Google Analytics 4 to understand how visitors use our site. Analytics data is only collected after you provide consent via our cookie banner. You can withdraw consent at any time by clearing your browser cookies.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data in transit.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request correction of inaccurate information, and make a complaint about how we handle your information. To exercise these rights, please contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by phone on 0438 110 774 or by email at [email protected].